I thought receptionists at health care centers were thoroughly trained. It might have been a bad day. Was it just the wrong choice of words that made this a ridiculous comment?
A youthful and shapely looking young woman. Not any bigger then a size 4 and only 39 years of age approached the receptionist with her information. She had a history of mild cerebral palsy and was scheduling a surgical procedure to repair a bladder implant device.
When the receptionist was updating the system with this young woman’s insurance information she looked up and said, “You don’t look like you’re old enough to be on Medicare!”
The young woman said nothing except rolled her eyes at me and handed the receptionist her Medicare card. She went on to state, “I’m usually carded to confirm I’m over 21, and you think I’m 65!”
I looked at her and smiled. Realizing how upsetting this was she turned at me and said, “How ignorant can she be? I realize I have an invisible medical issue, but isn’t she aware that other people with permanent medical issues have Medicare and you don’t have to be 65!”
I listened to her frustration as she was the first and only person to be cut from her position a few years earlier when the economy was downsizing. They only downsized her.
Sounds like discrimination, because she had many appointments and needed to leave work to attend her medical appointments. They were related to seizures and related invisible medical issues she has dealt with her entire life. I guess “downsizing” is acceptable but, “discrimination” in not!
As she was handed her Medicare card, she asked the receptionist if she had any applications. The receptionist appeared clueless as to her ignorant comment and responded with a dumbfounded look. What type of application are you looking for?
The young woman replied “A job application.” She walked away saying, “I was looking for a job, and I thought I could have hers!”
- Exciting potential seen in cord-blood treatments (azstarnet.com)
- What exactly is cerebral palsy? How does this effect Mattie? (hopeformattie.wordpress.com)